[LJames]

Reserved a Mav through Ford's website and had the info sent to the closest dealer. It took them 2 days to get back to me. Over the phone the salesman said I'd need to come in to place the order, so I did. He seemed pretty uninterested in helping me, especially since I'm paying cash and not trading in a vehicle. When I asked if they had any other vehicles in stock with the Cactus Green color, (It looks different in every online photo, so I kinda wanted to see it in person) he said no. I said I wasn't sure I could pull the trigger without seeing it for myself, so he pulled up a list of "other area dealers" with a car in Cactus Green, the closest being "50 miles away." I wasn't going to go THAT far so I said ok, let's just do it, and went ahead and priced out all the options I wanted with him. After all that he said he had to give it to his sales manager who would get it into their system and then they'd email me with the itemized order information which I could verify, sign, and then they'd submit it to FORD for processing. He also wanted me to pay a $1000 deposit right then. I said I wasn't sure I wanted to pay the deposit until the order was ready to be sent to Ford, in case there were any discrepancies with the options packages I wanted, and so he said I could wait until I received the order info and pay the deposit by CC over the phone. I'm glad I waited to give them my money.

After I left the dealership I did a quick Google search and found another dealer about 4 miles away. I went there and what do you know, they had a Ranger in CACTUS GREEN right on the lot! (That color is really sharp in person!) The salesman was also MUCH nicer, so I decided to order it through them instead at MSRP. They did all the paperwork right in front of me, only asked for a $500 refundable deposit, and I received my confirmation email from Ford before I'd even left the showroom.

As for the first dealership, I'm still waiting to get that email from them with my order details and it's been over 24hrs. Can't wait to say I ain't buying from them. 😎

Cactus Green XLT Hybrid
Lux Pack
Co-Pilot 360
Moonroof
Sliding rear window
Tonneau Hard Tri-Fold

 

[MaverickMax]

I went on-line resrvd my Maverick with the closest dealer. They called me the next day. Did all the paper work on-line, forms to sign. Gave them a 500 dollar deposit. Then yesterday I got an e-mail that I needed to sign a credit check/bill of sale receipt. Plus my Maverick price went up to 36K! I sent an e-mail back that I wouldn't under any circumstances do that. Not buying anyting I haven't seen or test drove. I have a Big Bronco on order. It listed for 40,115 dollars. A Oxford White base 2 door, V-6, Sasquatch with aux lighting. Thats it. I was e-mailed by Ford my Bronco will now be a 2022. Which I did care, but now I don't. I was really into this Maverick...as it would fit in my Garage and be a truck. I hope I can order a Maverick without dealer greed. P'd off here.

 

[Mjfinelli]

Nice, similar thing happen to me. First dealership i went to swore my orders in but never got the order submitted email from ford.. i called another dealer a little further away and within 15 mins had that order email.
from what I been researching I think some dealers hold the order forms and will submit them at a later date. Not sure how it works but I feel a lot better now having that official order is in email 😁

I called and updated the first sale rep and he said it’s ok, whatever truck arrives first I can go with. If I don’t get mine from him he will gladly use it on the floor showroom. But he swore my order was in and I was the first one to order from his dealership..

 

[DavidS]

Overall, I was happy with my dealer experience. If I wasn't, I would seriously consider shopping at dealerships further away. On some of these forums, there are dealers offering to order Mavericks for 4% below invoice (not 4% below MSRP). That's a pretty substantial savings. The order I placed was for full MSRP. I would've preferred a discount, but the local dealer is reputable, nice, and local. Technically, there is a closer dealership, but they recently changed ownership and I'm more comfortable with the one that is 6 miles further.

 

[UberGadgetFreak]

Then yesterday I got an e-mail that I needed to sign a credit check/bill of sale receipt. Plus my Maverick price went up to 36K!

This bugs me. I've never had a dealership ask for a credit check until it was time to close the deal.
And with the price going up, it sounds like they want to add an ADM, and get you to agree to it and lock you in through the credit check/receipt process.

My advice: Check out Granger (Granger, IA), Stephens Auto Group (Danville, WV), or Long-McArthur Ford (Salina, KS), whichever is closest to you. They may be out of state, but they have great reputations, and may ship it to you for free (if you do financing through them), and they do below invoice, no ADMs, etc., too.

 

[bbhaag]

Overall, I was happy with my dealer experience. If I wasn't, I would seriously consider shopping at dealerships further away. On some of these forums, there are dealers offering to order Mavericks for 4% below invoice (not 4% below MSRP). That's a pretty substantial savings. The order I placed was for full MSRP. I would've preferred a discount, but the local dealer is reputable, nice, and local. Technically, there is a closer dealership, but they recently changed ownership and I'm more comfortable with the one that is 6 miles further.

Yep I completely agree. There is one other thing that most people don't take into consideration when buying from out of State and that is warranty work/claims and added fees.

My brother bought a Nissan Frontier down in MO because the price was better than the local dealership could offer. Not only did he have to pay more when he transferred the tittle over to IL the local dealership jerks him around every time when it comes to warranty claims or even just general maintenance.

They were even so ballsy to look and him and say "Looks like you bought your truck from an out of State dealer so we will get to you when we can".

Just something to consider when you see dealers on this forum advertising a certain % off MSRP or invoice. You deal with them once you deal with your local dealer for years.

 

[LJames]

They were even so ballsy to look and him and say "Looks like you bought your truck from an out of State dealer so we will get to you when we can".

Just something to consider when you see dealers on this forum advertising a certain % off MSRP or invoice. You deal with them once you deal with your local dealer for years.

That's an interesting point and I'm glad you mentioned it. I wouldn't do any future business with a dealer that acted like that.

 

[UberGadgetFreak]

Yep I completely agree. There is one other thing that most people don't take into consideration when buying from out of State and that is warranty work/claims and added fees.

My brother bought a Nissan Frontier down in MO because the price was better than the local dealership could offer. Not only did he have to pay more when he transferred the tittle over to IL the local dealership jerks him around every time when it comes to warranty claims or even just general maintenance.

They were even so ballsy to look and him and say "Looks like you bought your truck from an out of State dealer so we will get to you when we can".

Just something to consider when you see dealers on this forum advertising a certain % off MSRP or invoice. You deal with them once you deal with your local dealer for years.

Brother needs to complain every time they say that. Factory warranty is factory warranty. Dealership gets the same pay for repairs.
As for general maintenance, thats not priced different either, or at least shouldn't be unless they give their direct customers discounts.
But pushing them off like that? Complain to customer service. They get enough complaints about that dealership, it may not be a Nissan dealership much longer (2002-ish, a dealer not far from me had their franchise pulled for doing something similar - they were refusing to perform recalls on vehicles bought at other dealerships - lost their franchise over it).

 

[Darnon]

Warranty reimbursement from the manufacturer is usually like 75% rate or less. Nissan is also pretty much a low budget brand these days so you get what you pay for and that includes customer service.

 

[MaverickMax]

Warranty reimbursement from the manufacturer is usually like 75% rate or less. Nissan is also pretty much a low budget brand these days so you get what you pay for and that includes customer service.

Nissan trucks are still pretty good. Buddy has a 2010 Frontier he bought new and has 250k miles on it. Drives it everyday. It has 4.0 v-6. The new frontier has the all new 3.8 v-6 so we will see about it's longetivity. Nissan sedans have become highly questionable with thier trannys, H2O pumps, and cam systems.

 

[joemama99]

I was a mechanic at several ford dealerships.Warranty work pays the dealer about 1/2 what it actually takes to repair the vehicle.
The dealership is not interested in warranty work from vehicles bought elsewhere

 

[Toddio12]

Initially, I was disappointed that my local small town dealer needed $1000 down to order the vehicle I wanted but I went with them anyway since there was no dealer markup, it came in slightly less than what the Ford website was showing me, and I was the first to order a Maverick from them other than the one they ordered for dealer stock. The deposit is refundable if their is something wrong with the truck when it arrives. And it makes sense that a dealer with little volume wants to sit on an owner built truck that may not sell. Unlikely it wouldn't, but I understand the policy.
Also, taking into account their likely small allocation, I should still get a fairly early build even though I placed an order late (early July). Something you may want to take into account, though allocations may have nothing to do with these customer pre-orders. I would guess Ford would still want to mix deliveries around a little bit?

I did receive the email from Ford explaining the build process within minutes of them handing me the completed order form. They also assigned an inventory stock number to my order form since they inventory them when they order. So far I'm happy with the process.

 

[Mav-trunklet]

This bugs me. I've never had a dealership ask for a credit check until it was time to close the deal.
And with the price going up, it sounds like they want to add an ADM, and get you to agree to it and lock you in through the credit check/receipt process.

My advice: Check out Granger (Granger, IA), Stephens Auto Group (Danville, WV), or Long-McArthur Ford (Salina, KS), whichever is closest to you. They may be out of state, but they have great reputations, and may ship it to you for free (if you do financing through them), and they do below invoice, no ADMs, etc., too.

I‘m going to purchase thru long Arthur Ford in Kansas. I like Tim Bartz that has the great review videos …he seems like an honest man. I live in Nor-Cal and will have it shipped to me as I will be financing via the Salina, KS location.

 

[Mav-trunklet]

I‘m going to purchase thru long Arthur Ford in Kansas. I like Tim Bartz that has the great review videos …he seems like an honest man. I live in Nor-Cal and will have it shipped to me as I will be financing via the Salina, KS location.

I wish I had followed thru with ordering from LongArthur but i changed my mind a few days ago thinking a local dealer would expedite things…..

 

[leepennington1]

Brother needs to complain every time they say that. Factory warranty is factory warranty. Dealership gets the same pay for repairs.
As for general maintenance, thats not priced different either, or at least shouldn't be unless they give their direct customers discounts.
But pushing them off like that? Complain to customer service. They get enough complaints about that dealership, it may not be a Nissan dealership much longer (2002-ish, a dealer not far from me had their franchise pulled for doing something similar - they were refusing to perform recalls on vehicles bought at other dealerships - lost their franchise over it).

You are right about that! Found out the hard way when I purchased a motor home in New York (I'm in Louisiana) because of $8000.00 difference in price.

The local Ford dealership was required "by Ford" to handle all warranty work on their part, but the local motor home dealership that sells the model that I bought flat out refused to honor any warranty work on the motor home. Said I could bring it back to NY to have the repairs done! Gave them a piece of my mind (tongue lashing) before I left! Didn't help, but made me feel better

The motor home manufacturer authorized a competing dealership (that did not sell their brand) to handle the warranty work.

 

[kayakrsteve]

Brother needs to complain every time they say that. Factory warranty is factory warranty. Dealership gets the same pay for repairs.
As for general maintenance, thats not priced different either, or at least shouldn't be unless they give their direct customers discounts.
But pushing them off like that? Complain to customer service. They get enough complaints about that dealership, it may not be a Nissan dealership much longer (2002-ish, a dealer not far from me had their franchise pulled for doing something similar - they were refusing to perform recalls on vehicles bought at other dealerships - lost their franchise over it).

Bought a '20 F150 outside of Atlanta. Took it to my closest dealership, "did you buy it here". "I bought it from Ford Motor Company". Wasn't a issue just I wasn't fond of the attitude

 

[Maverick Time]

Reserved a Mav through Ford's website and had the info sent to the closest dealer. It took them 2 days to get back to me. Over the phone the salesman said I'd need to come in to place the order, so I did. He seemed pretty uninterested in helping me, especially since I'm paying cash and not trading in a vehicle. When I asked if they had any other vehicles in stock with the Cactus Green color, (It looks different in every online photo, so I kinda wanted to see it in person) he said no. I said I wasn't sure I could pull the trigger without seeing it for myself, so he pulled up a list of "other area dealers" with a car in Cactus Green, the closest being "50 miles away." I wasn't going to go THAT far so I said ok, let's just do it, and went ahead and priced out all the options I wanted with him. After all that he said he had to give it to his sales manager who would get it into their system and then they'd email me with the itemized order information which I could verify, sign, and then they'd submit it to FORD for processing. He also wanted me to pay a $1000 deposit right then. I said I wasn't sure I wanted to pay the deposit until the order was ready to be sent to Ford, in case there were any discrepancies with the options packages I wanted, and so he said I could wait until I received the order info and pay the deposit by CC over the phone. I'm glad I waited to give them my money.

After I left the dealership I did a quick Google search and found another dealer about 4 miles away. I went there and what do you know, they had a Ranger in CACTUS GREEN right on the lot! (That color is really sharp in person!) The salesman was also MUCH nicer, so I decided to order it through them instead at MSRP. They did all the paperwork right in front of me, only asked for a $500 refundable deposit, and I received my confirmation email from Ford before I'd even left the showroom.

As for the first dealership, I'm still waiting to get that email from them with my order details and it's been over 24hrs. Can't wait to say I ain't buying from them. 😎

Cactus Green XLT Hybrid
Lux Pack
Co-Pilot 360
Moonroof
Sliding rear window
Tonneau Hard Tri-Fold

View attachment 745 Good for you that you went with your gut instinct and did your research, many scummy Ford dealers around. My closest dealership REFUSED to help in any way to order my Maverick, said I would pay over MSRP and jerked me around for weeks with info and color charts that never came. Wound up ordering from Chapman in Philly 2 1/2 hrs away got 4% off dealer cost with no money down. Order went in on july 3 and have a vin and build date of Dec 6. The dealers that treat people poorly need more people like us to walk away and not be taken in by their shady tricks. Some people on here have paid thousands over MSRP and had to put crazy money down. This was not Fords business model when they set up this new ordering process. Caviat Emptor, let the buyers beware.

 

[Cinquecentonero]

Reserved a Mav through Ford's website and had the info sent to the closest dealer. It took them 2 days to get back to me. Over the phone the salesman said I'd need to come in to place the order, so I did. He seemed pretty uninterested in helping me, especially since I'm paying cash and not trading in a vehicle. When I asked if they had any other vehicles in stock with the Cactus Green color, (It looks different in every online photo, so I kinda wanted to see it in person) he said no. I said I wasn't sure I could pull the trigger without seeing it for myself, so he pulled up a list of "other area dealers" with a car in Cactus Green, the closest being "50 miles away." I wasn't going to go THAT far so I said ok, let's just do it, and went ahead and priced out all the options I wanted with him. After all that he said he had to give it to his sales manager who would get it into their system and then they'd email me with the itemized order information which I could verify, sign, and then they'd submit it to FORD for processing. He also wanted me to pay a $1000 deposit right then. I said I wasn't sure I wanted to pay the deposit until the order was ready to be sent to Ford, in case there were any discrepancies with the options packages I wanted, and so he said I could wait until I received the order info and pay the deposit by CC over the phone. I'm glad I waited to give them my money.

After I left the dealership I did a quick Google search and found another dealer about 4 miles away. I went there and what do you know, they had a Ranger in CACTUS GREEN right on the lot! (That color is really sharp in person!) The salesman was also MUCH nicer, so I decided to order it through them instead at MSRP. They did all the paperwork right in front of me, only asked for a $500 refundable deposit, and I received my confirmation email from Ford before I'd even left the showroom.

As for the first dealership, I'm still waiting to get that email from them with my order details and it's been over 24hrs. Can't wait to say I ain't buying from them. 😎

Cactus Green XLT Hybrid
Lux Pack
Co-Pilot 360
Moonroof
Sliding rear window
Tonneau Hard Tri-Fold

View attachment 745

Cactus grey???