[JibbersCrabst]

I keep seeing people refer to the price that they are paying for their Maverick, i.e. "4% below invoice" or what have you. My dealership would not make any promises as to pricing. I asked specifically and was told that pricing isn't set it stone until my truck arrives and I go to financing to complete the purchase but they verbally assured me "there would be no markup". FWIW every new vehicle on their lot right now is listed below MSRP but I'm concerned they're going to tack on a markup once my truck arrives. They even told me they don't know if ford is going to do x-plan on the Maverick even though it's listed in the fordpartner.com site. The more I think about this the more uncomfortable I feel about my dealership selection but I don't want to cancel and start over somewhere else. Any suggestions?

 

[Wallace]

Those 4% below invoice deals are based on our builds we completed on the Ford website and our orders were placed by Chapman Auto Group, and Ford sent emails confirming those orders.

Some dealers have “their builds” from Ford, and I suspect they will likely sell those vehicles over the MSRP because of the demand for these trucks.

You should have been provided a DORA sheet, when you placed your order. That sheet contains everything in your order with invoice and MSRP pricing. This is the time you establish your purchase price for your order. You will also need to calculate your taxes, title, and document fees because they are not included in your DORA sheet.

Finally, if you did not received an email from FORD, you order was very unlikely (95%) was not placed by the dealer for you. This could also be the reason why your dealer is hesitant to discuss price.

 

[JibbersCrabst]

Those 4% below invoice deals are based on our builds we completed on the Ford website and our orders were placed by Chapman Auto Group, and Ford sent emails confirming those orders.

Some dealers have “their builds” from Ford, and I suspect they will likely sell those vehicles over the MSRP because of the demand for these trucks.

You should have been provided a DORA sheet, when you placed your order. That sheet contains everything in your order with invoice and MSRP pricing. This is the time you establish your purchase price for your order. You will also need to calculate your taxes, title, and document fees because they are not included in your DORA sheet.

Finally, if you did not received an email from FORD, you order was very unlikely (95%) was not placed by the dealer for you. This could also be the reason why your dealer is hesitant to discuss price.

There has been a bit of drama getting my order done. It was initially submitted (supposedly) on 8/18 but I never got an email and after much pushback and visiting the dealership they discovered a supposed problem with my order that caused it to be "pending" and never went through. After that issue I finally got my email from Ford confirming my order.

When I asked the woman who was doing my order if I could get a confirmation of pricing all she would provide me was the "order preview" sheet printed for the order, and said that the only price they can give me is the MSRP from Ford and I mentioned that I "knew" other people (those from the forums/reddit) who had confirmation of their pricing when they ordered. She looked at me like I had 3 heads and said that didn't make any sense because the step of discussing pricing doesn't occur until I go to the finance department to do my financing which doesn't happen until after my truck arrives, so there's "no way to do that now". When I specifically asked for a DORA she just gave me the preview printout and seemed confused about what I wanted.

Should I just cancel my order and go somewhere else you think? I've gotten shady vibes from these people from day one but literally every dealership I've ever done business with in my life has tried to screw me over so I just tend to expect it and deal with it.

 

[Wallace]

There has been a bit of drama getting my order done. It was initially submitted (supposedly) on 8/18 but I never got an email and after much pushback and visiting the dealership they discovered a supposed problem with my order that caused it to be "pending" and never went through. After that issue I finally got my email from Ford confirming my order.

When I asked the woman who was doing my order if I could get a confirmation of pricing all she would provide me was the "order preview" sheet printed for the order, and said that the only price they can give me is the MSRP from Ford and I mentioned that I "knew" other people (those from the forums/reddit) who had confirmation of their pricing when they ordered. She looked at me like I had 3 heads and said that didn't make any sense because the step of discussing pricing doesn't occur until I go to the finance department to do my financing which doesn't happen until after my truck arrives, so there's "no way to do that now". When I specifically asked for a DORA she just gave me the preview printout and seemed confused about what I wanted.

Should I just cancel my order and go somewhere else you think? I've gotten shady vibes from these people from day one but literally every dealership I've ever done business with in my life has tried to screw me over so I just tend to expect it and deal with it.

She is being dishonest or expects you to pay their sticker price. I would walk away from that dealer because the negotiated price is established before you meet with the finance area.

Did you save your build info from FORD? I would restart the process with another dealer. Let them know you are interested in placing an order. I would also reference the 4% below invoice and asked if they can match it. You should be able to complete EVERYTHING via email with their Internet Salesperson. This time, you know what to expect.

You could also tell the original dealer about the 4% below invoice and asked her to match that deal because you did not establish a purchase price. If she does not, be ready to leave. Your DORA should include the invoice and MSRP price.

Good luck!

 

[The Shark]

She is being dishonest or expects you to pay their sticker price. I would walk away from that dealer because the negotiated price is established before you meet with the finance area.

Did you save your build info from FORD? I would restart the process with another dealer. Let them know you are interested in placing an order. I would also reference the 4% below invoice and asked if they can match it. You should be able to complete EVERYTHING via email with their Internet Salesperson. This time, you know what to expect.

You could also tell the original dealer about the 4% below invoice and asked her to match that deal because you did not establish a purchase price. If she does not, be ready to leave. Your DORA should include the invoice and MSRP price.

Good luck!

Totally with Wallace on this one. financing is the last step after you have a negotiated price. Walk away.

I told my local dealer about the 4% below invoice I got from Chapman Ford, their reply was "sounds like a great deal". They weren't budging from MSRP.

 

[JibbersCrabst]

Totally with Wallace on this one. financing is the last step after you have a negotiated price. Walk away.

I told my local dealer about the 4% below invoice I got from Chapman Ford, their reply was "sounds like a great deal". They weren't budging from MSRP.

Hell at this point I would be fine paying MSRP because that's what I budgeted for. I just don't want to wait 4 months or however long for my truck just to go to the dealership and have them add $3k to the sale price and say "take it or leave it" and end up not getting my truck. I live in Arkansas just for reference and for whatever reason car dealerships here will absolutely not play ball if you try to negotiate and most salesmen are jerks.

 

[Wallace]

Hell at this point I would be fine paying MSRP because that's what I budgeted for. I just don't want to wait 4 months or however long for my truck just to go to the dealership and have them add $3k to the sale price and say "take it or leave it" and end up not getting my truck. I live in Arkansas just for reference and for whatever reason car dealerships here will absolutely not play ball if you try to negotiate and most salesmen are jerks.

The dealer should be willingly and able to provide you a MSRP number NOW because they have your DORA. They will use that number to multiply your sales tax (6.5%), plus tag/title, doc fees, and you are done.

The only thing that will change your final MSRP number is involving a trade (+ or -) and MAYBE FORD incentives, which will occur the day of your purchase.

 

[JibbersCrabst]

The dealer should be willingly and able to provide you a MSRP number NOW because they have your DORA. They will use that number to multiply your sales tax (6.5%), plus tag/title, doc fees, and you are done.

The only thing that will change your final MSRP number is involving a trade (+ or -) and MAYBE FORD incentives, which will occur the day of your purchase.

I sent her an email asking for that and was told that the order preview is the only thing they can give me and she sent me another copy of that. I've already emailed another dealership to start the order process, luckily I already had a reservation on file with another dealer.

 

[grumpyunk]

I think your dealer is being obstinate. The do not WANT to commit to a price. They want to get you into the finance room and persuade you to get an extended warranty, nitrogen in your tires, ceramic coat on your paint.... I don't know all the tricks.
If you were to order with Chapman, e.g., you would get a commitment @4% under invoice, and would get a printed DORA within minutes. Your choice. I would walk from your current people as they want you in the barrel, for whatever purposes, or spread over one. Take your pick.
If, IF they will not commit to a price, even MSRP if you will pay that, RIGHT NOW, they are planning(IMO) on hitting you with 'stuff' later, and if you balk, you don't get your order. Nasty tactic. I do not like dealers that think they own the show. They want my money? Fine. They will at least accomodate by giving a fixed quote NOW. I know me, and I can't beat what Chapman is offering. I would be lucky to get out the door AT MSRP, much less BELOW invoice. IT IS a great deal. IMO.

I would not let the door hit me on the way out from that dealership. Too many 'slick tactics' to get you on the hook.
tom

 

[The Shark]

I think your dealer is being obstinate. The do not WANT to commit to a price. They want to get you into the finance room and persuade you to get an extended warranty, nitrogen in your tires, ceramic coat on your paint.... I don't know all the tricks.
If you were to order with Chapman, e.g., you would get a commitment @4% under invoice, and would get a printed DORA within minutes. Your choice. I would walk from your current people as they want you in the barrel, for whatever purposes, or spread over one. Take your pick.
If, IF they will not commit to a price, even MSRP if you will pay that, RIGHT NOW, they are planning(IMO) on hitting you with 'stuff' later, and if you balk, you don't get your order. Nasty tactic. I do not like dealers that think they own the show. They want my money? Fine. They will at least accomodate by giving a fixed quote NOW. I know me, and I can't beat what Chapman is offering. I would be lucky to get out the door AT MSRP, much less BELOW invoice. IT IS a great deal. IMO.

I would not let the door hit me on the way out from that dealership. Too many 'slick tactics' to get you on the hook.
tom

Totally with you on this. I'm not trying to be a shill for Chapman but they have been great, none of the games my local dealers want to play. Check out Chapman, Granger, or Long McArthur Ford, with Chapman and Granger you will get below invoice pricing but you will have to be fine with a Courtesy Delivery to a local Ford Dealer, usually about $250 to $350. With Long McArthur they will sell for MSRP and ship the car to you for free.

If you search this forum or www.mavericktruckclub.com you will find plenty of information on the above. Tim Bartz from Long McArthur does a weekly youtube video Maverick update and is a wealth of information.