I’ve been a long time customer of ford and I’ve reached the point where the straw broke the camels back. So I scheduled an appointment for the recall on my maverick which was scheduled for almost three weeks from the day I called. Made it very clear that I needed a loaner car / rental. I have to drive to work drop off and pick up my kiddo to school. I own a business and not easy for me to break away in the middle of the week. Especially since it’s the busy time of the year. Any ways dealer is in another town an hour away. I show up and they have me wait about 30 minutes and then tell me sorry sir they don’t have a rental car or loaner. I was pissed took two hours out of my day for something if they had called me it would have prevented. It’s not like they had three weeks to plan accordingly but not the only problem I’ve had. Dealer tried to mark the truck up when I bought it also said they can’t sell it to me unless I financed it with them. The whole deal from the beginning was no mark up which they backed down off of. And that I had my own financing I didn’t need there’s but they wouldn’t back off of that. It fell in line with what I already had set up so I didn’t have a big problem with that. But I’m done with them wasting my time I also have service trucks for my company that I’ve caught them saying the did stuff that was not done. It’s sad because I do not feel like my business is important to them also I’ve been an avid ford guy. But as much as I hate it Im selling my maverick and going to by something Foreign. American cars and trucks are great but I hate the games they are playing. I got a good offer I’m going to take tomorrow and that’s it. Good luck everyone else.