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Discussion Starter · #1 ·
Hi there! I’ve been reading the chaos about orders not being placed by dealerships and I’ve been on the case of mine to make sure. If they were able to give me the below summary with a priority code and preview order number, but I have NOT received an email from Ford Motor Company, is my order actually in yet?

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Call Ford customer service at 800-334-4375
They will want your phone number, order number, name, and address then they can confirm your order status
 

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I would reach out to your dealer to double check. I received an email with the info like you posted, followed by an email from Ford saying that my order was confirmed.
Make sure the order has customer name on it in addition to dealers name and that email from ford reflects your order
 
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