Maverick Reservation Tracker: Add Yours Here!

Is order submitted or not?

1720 Views 5 Replies 4 Participants Last post by Maverick Time, Jul 15, 2021

helpinghand32

Discussion Starter · Jul 15, 2021

Hi there! I’ve been reading the chaos about orders not being placed by dealerships and I’ve been on the case of mine to make sure. If they were able to give me the below summary with a priority code and preview order number, but I have NOT received an email from Ford Motor Company, is my order actually in yet?

Font Parallel Document Screenshot Number

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2cafn8d

· #2 · Jul 15, 2021

Did you receive a confirmation email from Ford as well?

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helpinghand32

Discussion Starter · #3 · Jul 15, 2021

No I haven’t

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2cafn8d

· #4 · Jul 15, 2021

helpinghand32 said:
No I haven’t

I would reach out to your dealer to double check. I received an email with the info like you posted, followed by an email from Ford saying that my order was confirmed.

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L3fty

· #5 · Jul 15, 2021

Call Ford customer service at 800-334-4375
They will want your phone number, order number, name, and address then they can confirm your order status

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Maverick Time

· #6 · Jul 15, 2021

2cafn8d said:
I would reach out to your dealer to double check. I received an email with the info like you posted, followed by an email from Ford saying that my order was confirmed.

Make sure the order has customer name on it in addition to dealers name and that email from ford reflects your order

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