I am currently in a 2016 Transit Connect van with SYNC, until my new Lariat builds. It had voice recognition. I use that term loosely. It is almost useless (it was developed by Microsoft). It doesn't function half the time. Often doesn't understand what you're saying, and goes into a long rant about the kinds of things you CAN say. You end up shouting and cussing at it in frustration, as though it were alive. Crack a window and the slight amount of wind noise renders it unusable. My audio failed at year 5. The replacement component through the dealer was almost $3,000. Yes, you read that correctly. A friendly mechanic at the dealership admitted that they commonly failed. I replaced mine with an aftermarket head unit for a third the price (good luck getting all required parts right now). Another SYNC unit is the last thing I want on my truck, but I have no option. Don't expect much.