I have the same issue -We ordered a mustang mach e and it shows up on my ford account. The maverick does not??
I was told that once you are assigned a Vin number it either shows up then or you put the vin in on your orders on ford.com then it will start updating. can't remember which way but I was told not till I was assigned the vinI reserved my Maverick on the first day and my dealership (Legacy Ford, Rosenberg, Tx) placed my order on June 10th. I received a confirmation from Ford that my order was received, but the Ford website doesn't show my reservation. Does it go away when the order is placed?