From the dealer it is called "Order Number", and from Ford it is called "Order Sales Code". There is no "sales code" or "order code".
The very 1st time I contacted Ford and gave my name and Order Number, and he found my order right away.
What is your order number?
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Maverick Reservation Tracker: Add Yours Here!
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The very 1st time I contacted Ford and gave my name and Order Number, and he found my order right away.
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96 Posts
- Order Confirmed 10/19/2021, Step 1 of 5 , Completed
Order Confirmed10/19/2021
1 - In Production 05/25/2022, Step 2 of 5 , Completed
In Production05/25/2022
2 - Built 05/26/2022, Step 3 of 5 , Completed
Built05/26/2022
3 - Shipped Step 4 of 5 , In Progress
Shipped
4 - Final Preparation TBD, Step 5 of 5
Final Preparation
5
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96 Posts
Where is "around here"?
On your deal sheet from the dealer there should be things like
Priority code 19 Order Code M21H (that is mine)
Sales Code F27054 (mine)
Call 1-800-334-4375 that is Maverick Service and give them your information and they can look you up.
This maverick truck has been the worse buying experience in my lifetime. Ordered july 22 2021,and still no schedule for production. After calling Ford Motor and dealer many times, I am not any closer to getting this car than I was 8 months ago. I get the feeling that when Ford starts to advertise these products, it could be the best time to start shopping again.
I am getting to the point where I am ready to pull the plug on this truck.
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96 Posts
Way too long of a wait. Only problem: people are lined up for it, so why should Ford care?
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38 Posts
I'm curious. If I call and have them look me up, what kind of information can they give me that I don't already have? i.e. "Your truck hasn't been scheduled for production yet."
Actually you are. Every day that goes by, is a day closer to getting it.
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81 Posts
If I recall correctly, Order numbers are specific to the dealer, have nothing to do with ford or manufacture. I went back and looked at my email from ford - it does show an order number of 0708. that was simply the order date, and assigned by the dealer. the ford tracking was by VIN, not sure before I got a vin what they used. but my confirmation of the order has no number associated with it
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I ordered mine on Oct. 30.
I didn't even receive an order number from my dealership I had to call Ford.
Ford said that I should be getting my VIN number soon.
That's all I've gotten so far.
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23 Posts
you won't get much. They don't have any more access on the support side than the dealer does, from my experience. I did call, just once, and it was a waste of hold time. I ordered June 23, confirmed that day (hybrid XLT, lux), and it's finally built and last Monday, June 6. Week of July 11 is my delivery estimate. Based on my wife's Bronco Sport order, that delivery time should be spot on. Though, with hers, we ordered in Feb and have been driving it for a couple of weeks. It's not a bad little toy... hopefully what I learn about her electronics will transfer directly to the Mav
It was at least 6 months before I heard anything from ford once I ordered & got my confirmation e mail. Ordered in August 2021 and I am still waiting! It’s been built & being shipped to my dealership in Arizona but I have no idea how long that’s going to take!! It gets very frustrating!!
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44 Posts
I believe the order number should be a 4 digit number, no letters.
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96 Posts
My order number starts with a capital letter.
Yes, mine is.
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25 Posts
Curious about from small versus large dealers.
I ordered a Hybrid, Lariat Lux on August 13. Production was complete April 30. My status changed to "shipped" and presumably my Maverick began it's journey from Mexico to my small, central MN dealer. It is now June 22 and still no truck, though according to Ford, it arrived in St. Paul around June 1.
My friend, who ordered the identical Maverick on August 27 from a larger MN dealer, received her Maverick on June 11. I called Ford on June 11 and was told my vehicle would arrive at my dealer between June 16 & 22. As of today, my dealer still has no word on its arrival, so I called Ford again and they said my delivery date is now July 23! Additionally, I have a coupon good for $750 off my Maverick that expires on July 5. Ford confirms they will not honor it after that date.
So I'm wondering:
-Do larger dealers get preference on custom orders? OR
-Is Ford delaying delivery on vehicles eligible for rebates?
It seems ridiculous that my Maverick will sit for nearly 2 months at a shipping center that is only 2 hours from my dealer. If this is due to preferential treatment for larger dealers, how will this bode for the hundreds of small, rural dealers in a future where it all new cars may be customer orders?
I ordered a Hybrid, Lariat Lux on August 13. Production was complete April 30. My status changed to "shipped" and presumably my Maverick began it's journey from Mexico to my small, central MN dealer. It is now June 22 and still no truck, though according to Ford, it arrived in St. Paul around June 1.
My friend, who ordered the identical Maverick on August 27 from a larger MN dealer, received her Maverick on June 11. I called Ford on June 11 and was told my vehicle would arrive at my dealer between June 16 & 22. As of today, my dealer still has no word on its arrival, so I called Ford again and they said my delivery date is now July 23! Additionally, I have a coupon good for $750 off my Maverick that expires on July 5. Ford confirms they will not honor it after that date.
So I'm wondering:
-Do larger dealers get preference on custom orders? OR
-Is Ford delaying delivery on vehicles eligible for rebates?
It seems ridiculous that my Maverick will sit for nearly 2 months at a shipping center that is only 2 hours from my dealer. If this is due to preferential treatment for larger dealers, how will this bode for the hundreds of small, rural dealers in a future where it all new cars may be customer orders?
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